Resolving Concerns or Grievances

Dartmouth is committed to providing equal opportunities for students, faculty, staff, and visitors with disabilities to access and participate in academic, social, cultural and recreational programs at Dartmouth.

This commitment is grounded not only in disability law, including Section 504 of the Rehabilitation Act of 1973 (Sections 504 and 508), the Americans with Disabilities Act of 1990 (ADA) and the ADA Amendments of 2008, but also in Dartmouth's commitment to diversity, equity, inclusion and belonging for all members of the academic community.

Contact Dartmouth's ADA/504 Coordinator (ADAC) in the Equal Opportunity, Accessibility, and Title IX office as the first point of contact for information about Dartmouth's disability-based grievance procedures.

Alternate Resolution Process

Dartmouth encourages an efficient and informal resolution of concerns. In many instances, an informal process can resolve a disability-related accommodation concern in an efficient and expeditious manner. Students who have disability-related grievances associated with their status as a student (not a student-employee) may initially attempt to resolve matters by contacting Associate Dean for Academic and Student Affairs Holly Wilkinson to discuss the nature of the complaint, factors to consider as part of the interactive process, and whether an alternative resolution process with the relevant individual or program can be engaged.

Students who have been denied an accommodation by Associate Dean for Academic and Student Affairs Holly Wilkinson may contact Dartmouth's ADA/504 Coordinator (ADAC) in the Equal Opportunity, Accessibility, and Title IX office.

Formal Grievance Procedure

Students who are not satisfied with the alternative resolution process or who wish to engage in a formal grievance of a decision or action made by Thayer without first seeking an informal resolution should follow Dartmouth's 504/ADA Appeal Process.

The accommodation grievance procedure is responsive to situations where there is a disagreement with any action, inaction, or decision made by Thayer resulting in a failure to implement an agreed-upon accommodation, the quality of the accommodation provided, the timeliness of the receipt of the accommodation, an accommodation denial, or any other accommodation-based claim.

Allegations of disability-related discrimination unrelated to the accommodation process are addressed by contacting the Equal Opportunity, Accessibility, and Title IX office.